(509) 494-1001 Tue-Sun: 11:00 AM - 09:00 PM
Privacy Policy

Last Updated: 2024-12-06

1. Introduction

Welcome to Taj Palace Yakima. At Taj Palace Yakima, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other account details if you create an account with us.
  • Payment Information: Credit card or other payment information for transactions.
  • Usage Information: Information about how you use our website and services.
  • Communications: Records of your interactions with us, including emails and chat messages.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our services.
  • To process transactions and send order confirmations.
  • To respond to your inquiries and provide customer support.
  • To send promotional and marketing communications (you can opt-out at any time).
  • To improve our website and services.
  • To comply with legal obligations.

SMS Notification

  • Order Updates: Confirmations, status updates, and delivery readiness.
  • Reminders: Notifications for upcoming pickups or deliveries.
  • Promotions: Special offers, discounts, and seasonal deals.
  • Verification: OTPs for secure account login or verification.
4. Consent to Receive SMS Notifications

By interacting with our services, you consent to receiving SMS notifications under the following circumstances:

  • When you create an account or place an order, you agree to our Privacy Policy and Terms of Service, which include the receipt of transactional messages related to your order.
  • When you subscribe to promotional updates, you explicitly opt in to receive marketing messages from us.
  • You can opt out of promotional SMS notifications by replying “STOP” to any message. Note that you will still receive essential messages related to your orders.
5. Disclosure of Your Information

We may disclose your personal information to:

  • Service providers and vendors who assist us in delivering our services.
  • Legal authorities when required by law or to protect our rights and interests.
  • Business partners for marketing and promotional purposes (with your consent).

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing and usage patterns. You can manage your cookie preferences through your web browser settings.

7. Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no online method is 100% secure, so we cannot guarantee absolute security.

8. Your Choices

You can review, update, or delete your personal information by contacting us. You can also opt out of receiving marketing communications from us.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at tajpalaceyakima@gmail.com.